Atlassian JIRA Training | Learn to use JIRA software & JIRA core in depth

Atlassian JIRA Course Description

With over 25000 customers across 122 countries. Jira is a proprietary issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions. Jira is written in Java and uses the Pico inversion of control container, Apache OFBiz entity engine, and WebWork 1 technology stack.

The suite of JIRA applications from Atlassian is a great set of tools for software professionals. This class covers the use of JIRA Software and JIRA Core in depth. During this JIRA training will also cover the basics of JIRA Service Desk, JIRA Portfolio, and Confluence. You will leave this JIRA Training class with 3 days of intense hands-on learning. At the end of the class, advanced JIRA certification should be within your grasp. We have found learning JIRA while being coached by experienced project management professionals is extremely effective. You will find this JIRA course is unique in its approach to helping you learn JIRA

Atlassian JIRA Course Learning Outcomes

  • Create a JIRA issue and progress it through the workflow
  • Experiment with an Agile board to manage multiple issues effectively
  • Create new projects on JIRA
  • Describe basic project configuration and use of components, notifications, screens, and versions
  • Use JIRA tools to troubleshoot project configuration
  • Create, edit and format documents in Confluence
  • Identify and describe the function of system infrastructure components in Atlassian environment
  • Describe the configuration of the system logging function
  • Create users, groups, roles, and configure a user directory

Atlassian JIRA Training - Suggested Audience

This course is aimed at IT professionals who are working or intending to work on JIRA software. Suggested attendees based on our past programs are:
  • Software developers
  • Solutions Architects
  • Scrum Masters
  • Product Owners
  • Project Managers
  • JIRA admins

Atlassian JIRA Training Duration

  • Open-House F2F (Public) : 3 days
  • In-House F2F (Private) : 3/4 days, for commercials please send us an email with group size to

Atlassian JIRA Training - Prerequisites

No as such requirements to attend this training.

System Setup Requirements

  • Laptop (PC, Linux, Chromebook, or Mac).
  • Current Chrome Browser (We use Chromecast for screen sharing)
  • A Completed Questionnaire (Provided when registering)

Atlassian JIRA training course outline includes:

1. Getting Started
  • Establish a JIRA instance
  1. Your working instance or 30 day trial from Atlassian
  2. If you want to use a corporate instance you will need remote access
  • Current Navigation Basics
  • JIRA Overview

2. System Administration
  • User (Creation, Google, Groups, Application Access, Roles, External, Ownership and Sharing)
  • User Experience (Logo, Color Scheme, Screens, Menus)
  • Project Creation (Checklist, Categories, Visibility, Roles, Notifications, Security)
  • Advanced Features (Imports, Backups, Integrations)

3. Issues
  • Types and Sub-Tasks
  • Fields (Visibility, Custom Fields, Types, Uses)
  • Filters (Creation, Sharing, JQL)
  • Workflows (Status, Transitions, Conditions, Validators, Post Functions, Design)
  • Screens (Organization, Display, Custom Fields)
  • Resolutions
  • Versions

4. Visualization
  • Workflows
  • Dashboards
  • Wallboards
  • Agile Boards

5. Case Studies

The course is built into 2 sections:
Building Understanding - We will focus on establishing the context you need to be effective. JIRA is a powerful tool and understanding its strengths, and deconstructing your own needs can lead you to a more successful implementation. We will also be going over some of the nuances of JIRA. This is a platform that while fairly intuitive, has some areas where legacy understanding is valuable.

Building Your Instance - We will help you make JIRA work the way you need it to in your instance: configuring projects, users, workflows, filters, dashboards, and agile boards. Understanding when to use built in features or add-ons to solve problems. In a lab environment we will support you through the initial efforts at workflow customization, notification schemes, security schemes, roles and groups configuration, custom fields, and many other elements.
Keny White


Keny White is Professor of the Department of Computer Science at Boston University, where he has been since 2004. He also currently serves as Chief Scientist of Guavus, Inc. During 2003-2004 he was a Visiting Associate Professor at the Laboratoire d'Infomatique de Paris VI (LIP6). He received a B.S. from Cornell University in 1992, and an M.S. from the State University of New York at Buffalo.


After working as a software developer and contractor for over 8 years for a whole bunch of companies including ABX, Proit, SACC and AT&T in the US, He decided to work full-time as a private software trainer. He received his Ph.D. in Computer Science from the University of Rochester in 2001. "What I teach varies from beginner to advanced and from what I have seen, anybody can learn and grow from my courses".


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