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Citrix XenApp Presentation Server 4.5 Course Description

This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running Citrix® Presentation Server™ 4.5 software. Learners are introduced to the tools used to monitor the Presentation, Server farm, record farm activity and generate reports. In addition, learners take away the skills needed to maintain data and server integrity and to scale, optimize and troubleshoot the Presentation Server farm.


Citrix Presentation Server 4.5 Training Learning Outcomes;

  • Determine when and how to use monitoring tools to administer network environments running Presentation Server software
  • Configure metrics, alarms and Health Monitoring and Recovery tests
  • Plan and optimize the server farm
  • Monitor and troubleshoot connectivity to the data store
  • Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
  • Troubleshoot session initialization, client settings, and Application Streaming sessions
  • Monitor and troubleshoot published and streamed applications
  • Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
  • Monitor, optimize and troubleshoot printing and printing policies
  • Monitor, optimize and troubleshoot Web Interface and Secure Gateway


Citrix XenApp 4.5 Training – Suggested Audience

This course is intended for IT professionals, suggested audience is;

  • Server professionals
  • System Administrators
  • Help Desk Professionals
  • System Engineers
  • System Analysts
  • IT Consultants
  • Solution Architects
  • Citrix Solutions Advisors


Citrix Presentation Server Training – Prerequisites

  • Working knowledge of Microsoft Windows Server 2003 with Terminal Services.
  • Working knowledge of the architecture and administrative tasks associated with Citrix Presentation Server 4.5.
  • CTX-1455CW Citrix Common Management Platform 4.5: Administration.
  • CTX-1255AW Citrix Presentation Server 4.0: Architectural Overview.
  • CTX-1259AI Citrix Presentation Server 4.5: Administration


Citrix XenApp 4.5 Server In-house/Corporate Training

If you have a group of 5-6 participants, apply for in-house training. For commercials please send us an email with group size to

Course Curriculum

1. Supporting Presentation Server
Presentation Server Components Details 00:00:00
Client to Presentation Server Communication Details 00:00:00
Services Used by Presentation Server Details 00:00:00
Monitoring and Support Tools Details 00:00:00
2. Monitoring the Server Farm
Server Farm Monitoring Details 00:00:00
Session Information Details 00:00:00
Session Management Options Details 00:00:00
Metrics, Alarms and Alerts Details 00:00:00
Health Monitoring and Recovery Details 00:00:00
Command-Line Utilities Details 00:00:00
QUERY Commands Details 00:00:00
DSMAINT Command Details 00:00:00
3. Optimizing and Troubleshooting the Server Farm
Server Capacity Details 00:00:00
Network Optimization Details 00:00:00
Server Farm Optimization Details 00:00:00
Server Farm Troubleshooting Details 00:00:00
4. Supporting the Data Store
Data Store Access Methods Details 00:00:00
Data Store Monitoring Details 00:00:00
IMA Service Monitoring Details 00:00:00
Database Tools Details 00:00:00
Data Store Maintenance and Optimization Details 00:00:00
Database Troubleshooting Details 00:00:00
5. Optimizing and Troubleshooting Clients
Client Connection Process Details 00:00:00
Troubleshooting Session Initialization Details 00:00:00
Citrix Application Streaming Sessions Details 00:00:00
Troubleshooting Streaming Sessions Details 00:00:00
6. Supporting Published Applications
Application Loading Details 00:00:00
Application Optimizations Details 00:00:00
Virtual Memory Optimization Details 00:00:00
Application Monitoring Details 00:00:00
Server Resource Monitoring Details 00:00:00
Application and Network Configuration Monitoring Details 00:00:00
Security Configuration Monitoring Details 00:00:00
Application Compatibility Details 00:00:00
Application Test Environment Details 00:00:00
Application Troubleshooting Details 00:00:00
7. Managing Policies
Active Directory Policies Details 00:00:00
Active Directory Policy Management Details 00:00:00
Citrix Policy Management Details 00:00:00
Troubleshooting Policies Details 00:00:00
ICA Client Policy Configuration Details 00:00:00
8. Optimizing and Troubleshooting Printing
Print Optimization Details 00:00:00
Printing Path for Auto-Created Printers Details 00:00:00
Print Server and Driver Settings Details 00:00:00
Universal Printing Details 00:00:00
9. Optimizing and Troubleshooting Web Interface
Web Interface Communications Details 00:00:00
Web Interface Configuration Methods Details 00:00:00
Web Interface Configuration Server Details 00:00:00
Web Interface Site Structure Details 00:00:00
Web Interface Security Details 00:00:00
Client to Web Interface Communication Details 00:00:00
Web Interface to Presentation Server Communication Details 00:00:00
Client to Presentation Server Communication Details 00:00:00
Web Interface Troubleshooting Details 00:00:00
Authentication Troubleshooting Details 00:00:00
10. Optimizing and Troubleshooting Secure Gateway
Secure Gateway Components Details 00:00:00
Secure Gateway Connection Process Details 00:00:00
Secure Gateway Monitoring Details 00:00:00
Secure Gateway Optimization Details 00:00:00
Digital Certificates Details 00:00:00
Secure Gateway Troubleshooting Details 00:00:00

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