CXD-203 Citrix Managing App & Desktop Solutions with Citrix XenDesktop 7.6 Training

Citrix XenDesktop 7.6 Course Description

XenApp 7.6 and XenDesktop 7.6 from Citrix are based on FlexCast Management Architecture (FMA). FMA is a service-oriented architecture that allows interoperability and management modularity across Citrix technologies. FMA provides a platform for application delivery, mobility, services, flexible provisioning, and cloud management.

The Citrix Managing App and Desktop Solutions with Citrix XenDesktop 7.6 training course provides students with the skills required to effectively support a Citrix application and desktop virtualization solution in a Windows Server 2012 R2 environment.

During this course, students will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment (adding new applications, new users, new desktops, and new policies) and troubleshooting common issues.

Citrix XenDesktop 7.6 Course Learning Outcomes

  • Understand the XenApp & XenDesktop 7.5 architecture, components & communication
  • Delegate administration and manage licenses
  • Manage the XenApp and XenDesktop infrastructure
  • Create and manage machine catalogs and Delivery Groups
  • Manage StoreFront
  • Manage policies and end-user profiles
  • Manage sessions, sites, and end users with Director
  • Manage printing
  • Manage Provisioning Services

Citrix XenDesktop 7.6 Training - Suggested Audience

This course is recommended for Operators and Administrators that need to manage an existing XenApp or XenDesktop 7.6 solution. Suggested attendees based on our past programs are:
  • Architects
  • Consultants
  • Engineers
  • Network Administrators
  • System Administrators
  • Software Engineers

Citrix XenDesktop 7.6 Training Duration

  • Open-House F2F (Public): 5 days
  • In-House F2F (Private): 5 days, for commercials please send us an email with group size to

Citrix XenDesktop 7.6 Training - Prerequisites

  • Basic knowledge & some experience with Windows Server 2012, MN in Active Directory, GPO's account & profile management
  • Experience with Windows 7 and Windows 8.1 user interfaces
  • Basics of Citrix licensing
  • Familiarity with at least one hypervisor (XenServer, Hyper-V, or vSphere)
  • Basic understanding of the different types of profiles (local, roaming, mandatory)
  • Advanced participation of the (free) e-learning module CXA-104 Citrix XenApp 7.6 Overview is recommended. 

Citrix Managing App and Desktop Solutions with Citrix XenDesktop 7.6 training course module includes:

Module 1: Understanding the Architecture of a XenApp and XenDesktop Solution
  • XenApp or XenDesktop
  • XenApp and XenDesktop Architecture Overview
  • User Layer
  1. Citrix Receiver
  • Access Layer
  1. Citrix NetScaler
  2. Citrix StoreFront
  3. Discussion Question
  • Control Layer
  1. Delivery Controller
  2. Machine Creation Services
  3. Citrix Provisioning Services
  4. Hypervisor
  5. Virtual Delivery Agent
  6. Discussion Question
  • Resource Layer
  1. Applications
  2. Operating System Image
  3. Citrix Profile Management
  4. Policies
  5. Personal vDisk
  • Management Layer
  1. Citrix Studio
  2. Citrix Director
  3. Discussion Question
  • XenApp and XenDesktop Sites
  • Ports
  • New Features
  • Deprecated Features
  • Discussion Question
  • Reinforcement Exercise: XenDesktop 7 Components

Module 2: Managing Licenses and Delegating Administration
  • Managing Licenses in Studio
  1. Discussion Question
  2. Types of Licenses
  3. Downloading, Allocating, and Importing a License File
  4. To Download, Allocate, and Import a License File
  5. Discussion Question
  6. Adding a License Administrator
  7. To Add a License Administrator
  • Managing Delegated Administration
  1. Administrators
  2. Roles
  3. Scopes
  4. To Add an Administrator
  5. To Create a Custom Scope Using Studio
  6. To Edit a Custom Scope
  7. To Create a Custom Role
  8. To Edit a Custom Role
  9. To Edit an Administrator's Permissions
  10. Running a Delegated Administration Report
  11. To Run a Delegated Administration Report
  12. Discussion Question
  13. Using PowerShell
  14. Discussion Question
  • Monitoring Configuration Logs
  1. To Display Configuration Log Content
  2. To Generate Configuration Log Reports
  3. To Change the Configuration Log Settings
  4. Discussion Question
  • Troubleshooting: Managing Licenses and Delegated Administration
  • Reinforcement Exercise: Configuring Roles and Scopes

Module 3: Managing and Monitoring the Hypervisor
  • Architecture Overview
  • Creating a Virtual Machine from an ISO
  1. Creating a Virtual Machine
  2. To Create a Virtual Machine From an ISO
  3. To Install a Windows OS onto a Virtual Machine
  4. Installing XenServer Tools
  5. To Install XenServer Tools on a Virtual Machine
  6. Generalizing the Virtual Machine
  7. To Generalize the Virtual Machine
  8. Creating a Template
  9. To Create a Template from a Virtual Machine
  • Managing Virtual Machines within a Hypervisor
  1. Creating a Virtual Machine
  2. To Create a Virtual Machine Using XenCenter
  3. Taking a Snapshot
  4. To Take a Snapshot in XenCenter
  5. Discussion Question
  6. Restoring a Virtual Machine From Sysprep
  7. To Restore a Virtual Machine from Sysprep
  8. Copying a Virtual Machine
  9. To Copy a Virtual Machine Using XenCenter
  10. Discussion Question
  11. Reverting to a Snapshot
  12. To Revert to a Snapshot in XenCenter
  13. Discussion Question
  • Adjusting Virtual Machine or Template Resources
  1. Adding Storage to a Virtual Machine or Template
  2. To Add Storage to a Virtual Machine or Template in XenCenter
  3. Adjusting the Storage Allocated to a Virtual Machine
  4. To Adjust the Storage Allocated to a Virtual Machine in XenCenter
  5. Adjusting the Memory Allocated to a Virtual Machine or Template
  6. To Adjust Virtual Machine or Template Memory Allocations in XenCenter
  7. Adjusting vCPUs Allocated to a Virtual Machine or Template
  8. To adjust the vCPUs allocated to a Virtual Machine or Template in XenCenter
  9. To Remove a Virtual NIC in XenCenter
  10. Managing a Virtual NIC
  11. To Remove a Virtual NIC in XenCenter
  12. To Add a Virtual NIC in XenCenter
  13. To Adjust a Virtual NIC in XenCenter
  14. To Activate or Deactivate a Virtual NIC in XenCenter
  15. Discussion Question
  • Configuring and Customizing Alerts
  1. To Configure and Customize Alerts in XenCenter
  2. Discussion Question
  • Troubleshooting: Managing and Monitoring Hypervisors
  • Reinforcement Exercise 1: Creating a Virtual Machine Template
  • Reinforcement Exercise 2: Completing the Setup Process After a Sysprep

Module 4: Managing Desktops and Applications
  • Architecture Overview
  • Connecting to Resources
  • Managing Machine Catalogs
  • To Create New Resource Settings
  • Using Machine Creation Services
  • Discussion Question
  • Creating a Machine Catalog for Server Desktops and Hosted Applications
  1. Installing the Virtual Delivery Agent
  2. To Install and Configure the VDA on a Server OS
  3. To Install and Configure the VDA on a Desktop OS
  4. Creating a Machine Catalog for Windows Server
  5. Using a Virtual IP Address
  6. To Create a Server OS Machine Catalog
  7. Creating a Machine Catalog for Windows Desktop
  8. To Create a Desktop OS Machine Catalog
  9. Discussion Question
  • Managing Delivery Groups
  1. To Create a Delivery Group for Application Delivery
  2. Discussion Question
  3. To Create a Delivery Group for Anonymous User Access
  4. To Create a Delivery Group for User Desktops
  5. Organizing Applications in Folders
  6. To Organize Applications in Folders
  7. Securing Connections
  • Managing Resources
  1. To Add Machines to a Machine Catalog
  2. To Perform an Update to the Master Image Virtual Machine
  3. To Update the Desktops in a Machine Catalog
  4. Managing Active Directory Accounts
  5. To Manage Active Directory Accounts
  6. Managing Power for Machines in a Desktop OS Delivery Group
  7. To Manage Power for Machines in a Desktop OS Delivery Group
  8. To Reallocate Machines in a Delivery Group
  9. To Shut Down and Restart Desktops
  10. Enabling and Disabling Maintenance Mode
  11. To Enable and Disable Maintenance Mode
  12. Removing Desktops from Delivery Groups
  13. To Remove Desktops from Delivery Groups
  14. Deleting a Delivery Group
  15. To Delete a Delivery Group
  16. Deleting Machines from a Machine Catalog
  17. To Delete Machines from a Machine Catalog
  18. To Delete a Machine Catalog
  • Troubleshooting: Managing Desktops and Applications
  • Reinforcement Exercise: Delivering Server Desktops

Module 5: Managing StoreFront
  • StoreFront Architectural Overview
  1. StoreFront Components
  2. StoreFront Communication
  3. Discussion Question
  • StoreFront Management Console
  • Creating a New Store
  1. To Create and Add a New Store
  • Creating Anonymous User Stores
  1. To Create a Store for Anonymous User Access
  • Hiding a Store
  1. To Hide a Store
  2. Discussion Question
  • Managing Authentication
  1. Configuring Authentication
  2. To Configure Authentication Methods
  3. Discussion Question
  • Enabling End Users to Change Their Passwords
  1. To Enable End Users to Change Expired Passwords
  • Managing Delivery Controllers
  1. Adding Delivery Controllers
  2. To Add Delivery Controllers
  3. To Remove Delivery Controllers
  4. Discussion Question
  • Removing a Store
  1. To Remove a Store
  2. Discussion Question
  • Troubleshooting: Managing StoreFront
  • Reinforcement Exercise: Creating and Configuring a New Store

Module 6: Managing Policies and Profiles
  • Policy Precedence (Studio vs. Group Policy Objects)
  • Creating Policies Using Studio
  1. Unfiltered Policy
  2. Using a Policy Template in Studio
  3. To Create a Policy from a Template
  4. To Create a Policy Using Studio
  5. Applying a Policy Using Studio
  6. To Apply a Policy
  7. Editing a Policy Using Studio
  8. To Edit a Policy
  9. Prioritizing Policies Using Studio
  10. To Prioritize a Policy
  11. Discussion Questions
  12. To Create a Computer Template in Studio
  13. Exporting a Policy Template Using Studio
  14. To Export a Policy Template
  15. Importing a Policy Template Using Studio
  16. To Import a Policy Template
  17. Running the Resultant Set of Policy (RSOP)
  18. To Create the RSOP Using the Group Policy Management Console
  • Creating Policies Using Group Policy
  • Creating and Applying a Group Policy Object
  1. To Create a GPO
  2. Editing a Group Policy Object
  3. To Edit a Policy
  4. Using a User Template with Group Policy
  5. To Use a User Template
  6. Discussion Question
  7. Importing a Policy Template with Group Policy
  8. To Import a Policy Template
  9. Exporting a Policy Template with Group Policy
  10. To Export a Policy Template
  11. Prioritizing a Policy Using Group Policy
  12. To Change the Priority of a Policy
  13. Discussion Question
  • Troubleshooting: Managing Policies
  1. Managing End-User Profiles
  2. Configuring Folder Redirection
  3. To Configure Folder Redirection
  4. Managing Profile Settings Using Citrix Policies
  5. To Manage Profile Settings Using Citrix Policies
  6. Resolving Conflicting Profiles
  7. To Resolve Conflicting Profiles
  8. Streaming End-User Profiles
  9. To Stream End-User Profiles
  10. Discussion Question
  • Troubleshooting: Profile Management
  • Reinforcement Exercise 1: Working with Policies
  • Reinforcement Exercise 2: Working with Profiles

Module 7: Managing and Monitoring Sessions, Sites, and End Users with Director
  • Director Overview
  1. To Monitor an End-User Session
  • To Access Director
  1. Monitoring within the Director Dashboard
  • Monitoring Infrastructure
  1. To Monitor the Infrastructure
  2. Monitoring Connected Sessions
  • To Monitor Connected Sessions
  1. Monitoring Logon Duration Averages
  • To Monitor Logon Duration Averages
  1. Monitoring Machine and End-User Connection Failures
  • To Monitor End-User Connection Failures
  1. Monitoring and Managing End-User Sessions
  • Viewing End-User Sessions
  1. To View End-User Sessions
  • Searching for an End User
  1. To Search for an End User
  • Monitoring End-User Applications
  1. To Monitor End-User Applications
  • Monitoring End-User Machine Processes
  1. To Monitor End-User Machine Processes
  • Managing an End User's Machine Power Status
  1. To Manage an End User's Machine Power Status
  • Enabling or Disabling Maintenance Mode
  1. To Enable or Disable Maintenance Mode
  • Resetting an End-User Profile
  1. To Reset an End-User Profile
  • Discussion Question
  • Monitoring HDX Channels
  1. To Monitor HDX Channels
  • Sending a Message to an End User
  1. To Send a Message to an End User
  • Shadowing an End-User Session
  1. To Shadow an End-User Session
  • Disconnecting an End-User Session
  1. To Disconnect an End-User Session
  • Logging an End User Off
  1. To Log an End User Off
  • Discussion Question
  • Monitoring Historical Trends
  1. To Monitor Historical Trends
  • Troubleshooting: Managing Sites, Sessions, and End Users with Director
  • Reinforcement Exercise: Using Director

Module 8: Managing Printing
  • Print Management Process
  • Default Printing Behavior
  • Configuring Client Printing
  1. Modifying Client Printer Auto-Creation
  2. To Modify Client Printer Auto-Creation Behavior
  3. Discussion Question
  4. Adding Session Printers
  5. To Add Session Printers
  • Managing Printer Drivers
  1. Automatic Installation of In-Box Printer Drivers
  2. To Configure the Automatic Installation of Printer Drivers
  3. Configuring Printer Driver Mapping and Compatibility
  4. To Configure Printer Driver Mapping and Compatibility
  5. Universal Printer Driver
  6. Controlling Universal Printing Behavior
  • Optimizing Printing Performance
  1. To Configure Printing Optimization
  • Discussion Question
  • Setting Up and Managing the Universal Print Server
  1. To Set Up and Manage the Universal Print Server
  • Troubleshooting: Managing Printing
  • Reinforcement Exercise: Managing Printing

Module 9: Managing Provisioning Services
  • Citrix Provisioning Services
  • Machine Creation Services or Provisioning Services
  • Provisioning Services Overview and Architecture
  • Discussion Question
  • Navigating the Provisioning Services Console
  1. To Navigate the Provisioning Services Console
  • To Create a Provisioning Services Master Virtual Machine
  • To Install the Virtual Delivery Agent (VDA)
  • Creating the vDisk
  • To Convert the Hard Drive of the Master Target Device to a vDisk
  • Setting the vDisk Mode
  1. To set the vDisk Mode
  • Creating the Machine Catalog
  1. To Create a Diskless Target Device Template
  2. To Create the Machine Catalog
  • Discussion Question
  • To Assign a Machine Catalog to a Delivery Group
  • Discussion Question
  • To Update a vDisk
  • Promoting Updated Versions
  1. To Promote Updated vDisk Versions
  • Discussion Question
  • VHD Chain of Differencing Disks
  • Merging VHD Differencing Disks
  1. To Merge VHD Differencing Disks
  • Troubleshooting: Provisioning Services
  • Reinforcement Exercise: Provisioning Services
Keny White


Keny White is Professor of the Department of Computer Science at Boston University, where he has been since 2004. He also currently serves as Chief Scientist of Guavus, Inc. During 2003-2004 he was a Visiting Associate Professor at the Laboratoire d'Infomatique de Paris VI (LIP6). He received a B.S. from Cornell University in 1992, and an M.S. from the State University of New York at Buffalo.


After working as a software developer and contractor for over 8 years for a whole bunch of companies including ABX, Proit, SACC and AT&T in the US, He decided to work full-time as a private software trainer. He received his Ph.D. in Computer Science from the University of Rochester in 2001. "What I teach varies from beginner to advanced and from what I have seen, anybody can learn and grow from my courses".


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